OK! Beauty Box  Reviews

6,532  Excellent
TrustScore 4.5 out of 5

4.3

In the Health and beauty shop category

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Rated 5 out of 5 stars

I enjoy receiving the variety of very…

I enjoy receiving the variety of very good quality products to try out and it does influence me in buying new products. Always look forward to receiving my box and must thank you for all the work put into organising these "goodies"

Date of experience: 29 August 2024

Reply from OK! Beauty Box

Hello Janice,

Thank you so much for your lovely 5 star review.

I am so pleased that you are enjoying our products and find them high quality.

It's great trying something new each month isn't it.

Kindest regards

Diane

OK! Beauty Box Team


Rated 5 out of 5 stars

My monthly treat to myself

I always look forward to receiving my monthly beauty box I have the option to cancel but when I get the email detailing the contents I always want to receive it.
With a couplin for 2 free copies of OK magazine it really is great value

Date of experience: 04 September 2024

Reply from OK! Beauty Box

Hi there
Thank you for your wonderful feedback! 😊
We're thrilled to hear that you always look forward to receiving your monthly beauty box. It's great to know that the email detailing the contents keeps you excited. Plus, with a coupon for 2 free copies of OK magazine, it's truly great value. Enjoy!
Kind regards
OK! Beauty Box Team


Rated 5 out of 5 stars

Full size sampling never felt better

Full size sampling never felt better. With every box there are lovely surprises and amazing products. And I can pamper myself without breaking the bank. Absolutely fabulous!

Date of experience: 05 September 2024

Reply from OK! Beauty Box

Hello Michaela,

Thank you so much for your lovely review.

I am so pleased that you love all our products, it's a great way of trying something new isn't it?

I hope you continue to love them as much as I do.

Kindest regards

OK! Beauty Box team


Rated 5 out of 5 stars

Brilliant box this month!

Great communication via email on every box . Brilliant products this month many thanks . 😁👍. Mudmasky body glow exfoliating bodyscrub is brilliant. Mascara is also fantastic along with vegan cleanser . Bargain box !

Date of experience: 02 September 2024

Reply from OK! Beauty Box

Hey Kirsty!

Thank you so much for your awesome review! 😊 We're thrilled to hear that you loved this month's box and the products, especially the Mudmasky Body Glow Exfoliating Bodyscrub and the mascara. Your kind words mean a lot to us!

Enjoy your goodies, and we can't wait to surprise you with more fantastic products in the future. 💖

Kind Regards,
Ok! Beauty Box Team x


Rated 2 out of 5 stars

Repetitive brands and way too many eye creams

Decent value but the value is contingent on full size products from a handful of lesser-known indy and natural brands (Flanerie, BalanceMe, HelloSkin, Wild Sciences, Gruüm & VeGan) which reappear over and over again.

Note: those full size products are often eye creams.

In just 9 months I've had 3 (!!) full size eye creams/serums. 2 were from Flanerie. Also 1 additional travel size eye cream/serum. And 2 collagen eye masks.

That's 6 eye products out of the 46 total products I've had so far. In less than a year?

Also the brands keep repeating. I've counted 33 unique brands out of the 46 products.13 products were repeat brands. If you like the brands I named above, about 20% of the entire range will probably be made up of them by the time you've subscribed for a year.

It's good if you love the magazine or are REALLY into eye creams, but if you want to sample cult or premium brands it isn't worth it. Other boxes give a better choice of products and brands for the same price or less.

Also there isn't an option to reschedule the delivery of the box which can be irritating if you're at work during the week.

Date of experience: 28 September 2024


Rated 5 out of 5 stars

Very good products and so cheap

Very good products for a silly price. Especially loved coconut cream cleanser by Happy Skin. Extremely luxurious and nourishing. Smells lovely. Would recommend for dry menopausal skin. It costs almost £30 for 125ml. Never thought that I could justify paying so much for a cleanser, but who knows.

Date of experience: 16 August 2024

Reply from OK! Beauty Box

Hello Svetlana

Thank you so much for your 5 star review we really appreciate it. We are so pleased that you found the Coconut cream cleanser especially lovely we think its great 😍

Kindest Regards

Sarah
OK! Beauty Box Team


Rated 5 out of 5 stars

Absolutely love ok beauty box ❤️

Absolutely love ok beauty box
Very flexible to skip if required and such great value for high quality innovative products! Just the best treat!

Date of experience: 28 August 2024

Reply from OK! Beauty Box

Hello Tracey,

Thank you so much for your lovely review.

I am so happy that you love your box each month and see it as a treat.

It is also great to know that you are aware that you can skip any box you might not want.

Kindest regards

OK! Beauty Box Team


Rated 5 out of 5 stars

I needed a new mascara so I was looking…

I needed a new mascara so I was looking through the beauty products and thought why not do a subscription and I love all the goddess I received!!
Brought a OK! Beauty Box and my 1st box was plus a mystery box and a free gift all for £20(for first time customer) needed something to cheer me up as work was getting me low and my friend also does a beauty box (not from here) but mine is so much better £15 a month for some gorgeous goodies well over £120 from both boxes and full size items and who doesn't love to receive a box full of beauty products each month and it's great that you can opt in and out as you like plus a free mag that's worth the 1st customer price of £8.
This has made me smile and made my month and I've used them all. Roll on next month

Date of experience: 19 September 2024

Reply from OK! Beauty Box

Hi Sara

Thank you for such a fab review 😘

We love hearing form our subscribers about how much they love the Beauty Box !! stay tuned because we have some amazing boxes coming up and the advent calendar will be on sale soon!! We cant wait

Happy Pampering 😍😍

kind Regards

Sarah
OK! Beauty Box Team


Rated 3 out of 5 stars

Good value

I look forward to receiving my beauty box but i feel there’s to many serums in it would like to see foundations bit more make up

Date of experience: 28 August 2024

Reply from OK! Beauty Box

Hello Helen,

Thank you for your review. I am so pleased you love your box each month. Thank you for your feedback regarding our serums. I will ensure this is highlighted to our product team.

Kind Regards
OK! Beauty Box Team x


Rated 5 out of 5 stars

Good value for money

Signed up to OK beauty box last month (August 2024) after researching the numerous alternatives out there. I opted for this one due to the price but also the quality of items received in it. I was not disappointed with my first box which also came with a mystery eye cream worth over £30. I love surprises so I’m hoping each month it does not disappoint with samey items..

Date of experience: 27 August 2024

Reply from OK! Beauty Box

Hello Clare,

Thank you for your 5 star review! We are delighted that you decided to choose us over other beauty box companies & it's pleasing to hear you made the correct choice. Your comments are really appreciated & we hoe you continue to enjoy our beauty boxes and products inside!

Kind regards,
OK! Beauty Box Team


Rated 4 out of 5 stars

Absolutely love this subscription

Absolutely love this subscription, every month I receive different products and some I buy separately as they are great
It's a great way to test new products without the price tag
Out of all the subscriptions I've used so far, this is the best one so far
Very pleased x

Date of experience: 03 September 2024

Reply from OK! Beauty Box

Hello Tracie.

Thank you for your positive feedback.

We are pleased to hear you love your subscription and seem to be enjoying all the products inside of our boxes.

Many thanks
OK! Beauty Box Team


Rated 5 out of 5 stars

Happy Rodial purchase

I purchased a selection of Rodial products which was in addition to my monthly subscription. I found the set to be great value. A good way to try quality products that I wouldn’t have otherwise been aware of. I would recommend.

Date of experience: 30 August 2024

Reply from OK! Beauty Box

Hello Sarah

Thank you for your 5 star review ⭐️⭐️⭐️⭐️⭐️ We really appreciate it!! We loved the Rodial box too the products are lush 😍

Kindest Regards

Sarah
OK! Beauty Box Team


Rated 5 out of 5 stars

Great new find

Bought myself a beauty box, I have tried others and wanted to compare. There was a good selection of products to try and I have no hesitation in recommending beauty box to anyone.

Date of experience: 15 August 2024

Reply from OK! Beauty Box

Hello Gillian

What a great way to treat yourself 😍.
Thank you so much for you review, We love to hear back from our subscribers.
We hope you are just as impressed with your next box as we have some really fab boxes coming up!!

Kind Regards
Sarah
OK! Beauty Box Team


Rated 2 out of 5 stars

Deceitful customer service

The boxes themselves are lovely. However, the customer service is abysmal. I ordered a box with next day delivery that was never dispatched. I chased it up and they said it was "lost in transit" and they would send a replacement. Upon receiving the original box a couple of days later, I contacted them and got told I could keep the second box as a goodwill gesture as I had to contact them more than once regarding the situation and I was missing an item. A few days go by and I learn that they cancelled the goodwill gesture because they "won'tgive me a box for free". I had to remind them again about the missing item, was told it was dispatched and on the way. Again, another lie as I had to chase it up again 10 days later to be told they would send one out. Ridiculous.

Date of experience: 13 September 2024

Reply from OK! Beauty Box

Hello.

Thank you for your feedback.

I am really sorry to hear you have encountered some problems regarding your delivery.

Please can I ask that you email us at enquiries@okbeautybox.co.uk so I can assure this matter gets dealt with.

Many thanks
OK! Beauty Box Team


Rated 5 out of 5 stars

Love, love, love the Vegan Coconut Cleanser

Really enjoy getting these boxes... even though I look at previews!
This month I particular love the Vegan Coconut Cream Cleanser. It smells delightful and is so gentle on face. I've also been using the Juice Boost serum, which also smells gorgeous. Haven't used mascara or other products yet.

Products are always fab and it's a great value box of beauty treats. Thank you 😍

Date of experience: 29 August 2024

Reply from OK! Beauty Box

Good Morning,

Thank you for your 5 star review! We are delighted to hear you look forward to your monthly beauty boxes & are enjoying the products inside your most recent order. Your continued support is really appreciated!

Kind regards,
OK! Beauty Box Team


Rated 5 out of 5 stars

Your boxes are fab

Your boxes are fab! Ive never had so many lovely products, they are great to take on holiday, I cannot wait to getvthe next box, I like to be surprised as to what is in them so never look at the blogs to tell me what im getting! The best lip oil, oxygen glow face cream, which is amazing! The perfect "me time" treat!

Date of experience: 19 September 2024

Reply from OK! Beauty Box

Hello Jenni,

Thank you for your 5 star review and lovely comments! It's great to hear you are enjoying our beauty boxes and products inside, we do hope you continue to enjoy your subscription with us.

Kind regards,
OK! Beauty Box Team


Rated 3 out of 5 stars

Damaged box and missing items.

My box was damaged and there was no seal. Two items were missing.
One has been replaced and the other refunded. I am happy with the response and the outcome for this.

This isn’t the first time I have had issues with the sealing of the box. The seal doesn’t stick well and is sometimes not covering where it should be. Having said that this is the only time items have been missing.

Date of experience: 04 September 2024

Reply from OK! Beauty Box

Hello Katie,
Thank you for your feedback.
We have listened to our customer concerns and made improvements to our boxes.
These are now perforated sealed boxes - which are a tear back and no longer the standard sticker seal.
Thank you to all our customers for bringing this to our attention.
Kind regards,
Michelle


Rated 5 out of 5 stars

Everything lovely and specially…

Everything lovely and specially lipgloss which my granddaughter loved
She’s looking forward to the next box!!

Date of experience: 02 September 2024

Reply from OK! Beauty Box

Hello Carole.

Thank you for your positive feedback.

We are pleased to hear you and your granddaughter are both looking forward to the next box!

Kind regards
OK! Beauty Box Team


Rated 5 out of 5 stars

Lovely payday treat

I enjoy getting my monthly subscription it’s a wonderful chance to try new things

Date of experience: 04 September 2024

Reply from OK! Beauty Box

Hello Jules
Thank you for your lovely feedback! 😊
We're so happy to hear that you enjoy your monthly subscription. It's wonderful to know that it gives you a chance to try new things.
We love curating these surprises for you!
Kind regards
OK! Beauty Box Team


Rated 3 out of 5 stars

there nice products but i would really…

there nice products but i would really like fragrances also make up like eyeshadow palette shimmery ones also nail products also different things like false eyelashes

Date of experience: 27 August 2024

Reply from OK! Beauty Box

Hello Deborah,

Thank you for leaving your review. Your comments are really appreciated and we will use these to improve our beauty boxes and service we provide.

Kind regards,
OK! Beauty Box Team